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Life at esure
Our customers really matter to us and doing a great job for them is what esure is all about. We believe happy, motivated employees will do the right thing for our customers so we go the extra mile to make esure a great place to work. We encourage people to be themselves and thrive on giving them the opportunity to make a difference everyday.
Motor Claims Controller
Third Party injuries currently account for approximately 50% of the overall claims spend. It is the area of highest claims inflation and the cases will therefore require a high degree of management and control. The area in general is a fast-changing environment with new legal precedents/statutes being regularly introduced.
Working closely with external organisations and agencies, egg insurance companies, solicitors, uninsured loss and credit hire companies and by applying the appropriate case law, the Motor Claims Controller is responsible for negotiating and recovering the best possible settlement for customers and the company as quickly as possible.
This role involves a high degree of influencing and negotiating to ensure settlement is achieved without the need for Litigation. The Motor Claims Controller has a pivotal role to play in achieving a balance between the provisions of a quality service combined with the commercial focus required to ensure that the Company meets all targets.
Technical Claims Controller - Secondment
Job Title Technical Claims Controller
Job Type Full-time
Role level D2
Employment Type Secondment for up to 6 months
Start Date ASAP
Closing Date 20th Jan 2017
The key purpose of the role is to manage a caseload of Large Losses professionally and competently. Claims handling is to be pro-active and customer focused in order to achieve speedy and cost efficient settlements and maximize savings.
You will also manage, engage and motivate a team of Technical Claims Handlers on a day-to-day basis ensuring that pro-activity and technical excellence is being maintained whilst mentoring and developing individual team members
Motor Image Engineer
Are you a VDA approved estimator looking to move into insurance?
As an esure Motor Image Engineer, you will negotiate repair costs and settlements with repairers, customers and other third parties, aiming to manage the repair cost whilst ensuring superb customer service.
To join us, you will need experience in a repairing or engineering environment within the motor vehicle repair/insurance industry. A sound working knowledge of Audatex and an understanding of repairer practices and procedures are essential.
You will also have well-developed judgement and decision making skills, with the ability to communicate with your customers.
As well as a competitive salary, we offer an impressive benefits package and the opportunities for career progressions are excellent.
You’ll join a great team, in an ambitious company, working in a fantastic environment within a modern city-centre office.
We are can-do, supportive, straightforward and transparent. We are esure
esure is a UK based personal lines insurer. We employ around 2000 people across four offices and our brands alongside esure include Sheilas Wheels and Gocompare. This website tells you all you need to know about what its like to work at esure and what makes us and our culture special. You can find out more about which roles we have available and also hear from some of our people about working for us.Find out more